Field Service Technician

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Field Service Technician – Parking Control Management Systems (on street and off street).

Working predominantly within the Belfast Area, and occasionally Northern Ireland & North of Southern Ireland.

Salary: Competitive salary - dependent on experience.
Hours: Mon – Fri 8.30am - 5.30pm.

Benefits:    

  • Company Service Van,
  • 28 days holiday (inc Bank Holidays)
  • Company pension
  • Laptop & Mobile phone.
  • Initial training provided with ongoing support with scope for progression and personal development.


CAME Parkare UK, who are part of the CAME Group of companies, are a wholly owned subsidiary of Parkare Group, a world leader in the design, production, installation and maintenance of both on-street and off-street parking access and revenue control systems. Due to continued expansion of the CAME Group of companies we are seeking an experienced and enthusiastic Field Service Technician to join our team and provide support to our On and Off-Street Parking systems predominantly located in Belfast, but also occasionally reaching across Northern Ireland and North of Southern Ireland.

Duties involve:

  • Respond to calls for service as directed by the Customer Service team
  • Fault finding, including on-site fault diagnostics
  • Remedy faults, including software updates within customer service level agreement
  • Internal maintenance, service and repair of machinery including 
·Stripping and cleaning of assemblies 
·Clearing ticket / coin / note debris & residue 
·Inspection of running gear (rollers, gears etc) 
·Clearing jammed mechanisms replacing parts as required 
·Control of spare parts 
·Carry out PPM (planned preventative maintenance)
  • Participate in new system installations and upgrades
  • Elevate 2nd line system performance problems to a Technical Support Engineer
  • Carry out company documentation efficiently and on time where required
  • Promote the cross sale of Company products where possible
  • Being flexible and travel sometimes at short notice to response to urgent requests or extend hours to fix problems


Experience

Ideally you will have had some experience in the parking industry, but we are also seeking mechanical and electrical engineers with related experience perhaps from the door/gate entry industry, access control systems, elevator/lift systems or electronic security products.
 

You will ideally have practical working knowledge of the following:

Essential:

  • Be familiar with belt / gear driven mechanisms
  • Ability to recognise worn parts (belt tension, roller wear, magnetic head wear etc) and so understand when they should be replaced
  • Vending machines or similar (note and coin readers)
  • Site wiring and engineering drawings
  • Mains and Low Voltage electricity
  • Electronics and electrical components
  • Switch and relay technology
  • Alarm systems
  • Fault Diagnostics
  • Light and medium engineering
  • Mechanics
  • IT literate, ability to use a laptop confidently
  • Awareness of and responsibility for safe working practices


Desirable:

  • PC and networking environments
  • SQL Database Management
  • GSM and wireless technology
  • ANPR technology


Personal Attributes:

  • Calm and confident nature
  • Logical, dextrous and systematic in approach to problem solving/fault finding
  • Excellent interpersonal skills with the ability to communicate at all levels in person, on the phone and through email.
  • Open, consistent and reliable
  • A great customer service and work ethic
  • Comfortable working alone and taking initiative and being personally accountable
  • Thorough and conscientious
  • Positive ‘can do’ attitude
  • Able to pick up new knowledge quickly and keen to keep learning
  • Flexible and adaptable to respond to changing situations
  • Promote an Environmentally protective and Health & Safety conscious work environment


Applications Process:

Due to the number of responses we receive to our advertisements we are sometimes unable to respond individually to each application. If you do not hear from us within 14 days after the closing date you may assume you have not been selected for interview this time - but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest.


To apply for this position please email your C.V and covering letter to Jackie Stephenson, H.R. Manager (hr@camebpt.co.uk)
Closing Date for all applications is Friday 8th March 2019.
Suitable Applications will be invited to Interview, 12th, 13th March 2019.


About CAME International:
Came S.p.A., a group well-known both in Italy and worldwide in the home and building automation sector, presents itself as a global partner in the field of control in the home and in the world of urban planning and high security, for which it offers integrated solutions for parking facilities and the regulation and monitoring of flows and access points. The group, represented by the new CAME brand, designs, manufactures and markets automation solutions for entrances, home automation and security systems, burglar alarms and video door entry systems, temperature